Other Policies

Payment

You have two options to pay your purchase, both with highest security standards in the industry:

Stripe You can securely pay with your credit card via Stripe – the world’s leading provider of credit card processing for online transactions. When you choose to pay with your credit card, an overlay form will appear for entering your credit card data. This form is loaded directly from Stripe servers and the data you enter is translated directly to them. We don’t store your credit card data on our server, as the whole process is conducted and handled on Stripe’s data centers.

PayPal You can also finalize your payment through PayPal by using credit card or debit card. It is not necessary to create an account. Again an overlay form appears, that is managed by PayPal. The entire payment process will take place on PayPal servers, which means that we don’t collect any of your personal, credit or debit card information.

For all the payments we use Canadian Dollar (CAD).

Return

You can return and be refunded or exchanged 14 days after you received (by the tracking number) the product. Before you ship it to us, please send us a photo. The return item must be unused and in the same condition that it was received, must be in their original packaging and must include all accessories. Any items returned not in new or unused condition will be shipped back to the purchaser at their expense.

The shipping costs for returns are responsibility of the customer.

After the item is received and inspected, we will inform you about the status of the returned item.

The customer have a choice: store credit or money back.

If you received the item with free shipping, you will receive the refund or store credit with deducted the price of the shipping.

We will not accept returns with shipping labels attached directly to product packaging.

We are unable to issue a refund for any products that were not directly purchased from https://www.manly-canada.com. All Warranty Issues on any product purchased from a 3rd party seller are handled by Manly Bulgaria at info@manly-bg.com.

Warranty

Warranty does not cover damage caused by abuse, misuse, improper handling, alterations, neglect, disassembly, or improper sharpening.

Manly offers lifetime warranty. Warranty does not cover damage caused by abuse, misuse, improper handling, alterations, neglect, disassembly, or improper sharpening.

Shipping

Manly Canada use Canada Post as shipping provider. We ship on the next business day after the order is received and send tracking number for every order. If the shipment broke your product, send us a photo.

If we have shipped an incorrect item to you, please contact us or send us an email to manly@manly-canada.com and we’ll arrange the exchange. In this case we will cover the postal expenses.

For returns, warranty claims and other inquiries please contact us or send an email to manly@manly-canada.com.

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